User Agreement for Lodgiva
Effective Date: 03/06/2025
Welcome to Lodgiva ("we", "our", "us"). By accessing or using our website, you agree to comply with
and be bound by the following terms and conditions. Please review them carefully as they contain
important information about your legal rights, remedies, and obligations. If you do not agree to
these terms, you must not use our services.
1. Eligibility and Acceptance
By using Lodgiva, you affirm that you are at least 18 years of age or the age of majority in your
jurisdiction. You agree to comply with these terms, and your use of our services constitutes your
acceptance of this agreement. If you represent a business or entity, you also agree that you are
authorized to bind that entity to this agreement.
2. Reservation Policies
All hotel reservations made through our website are subject to the hotel's availability and policies.
Lodgiva does not guarantee the availability of specific rooms or accommodations at any hotel. These
terms may include, but are not limited to, room rates, payment terms, cancellation policies, and any
other relevant conditions imposed by the hotel.
3. Cancellation and Refunds
Cancellations must be made directly through Lodgiva and are subject to the hotel's cancellation
policy. Some reservations may be non-refundable, while others may permit full or partial refunds if
canceled within the specified time frame. Please review the hotel's cancellation policy before
confirming your booking. Lodgiva is not responsible for any refund discrepancies between the hotel's
policy and the customer's expectations.
4. Privacy and Data Protection
We are committed to protecting your privacy and complying with all applicable data protection laws in
the United States, including the California Consumer Privacy Act (CCPA). We collect, use, and share
personal information as described in our Privacy Policy. You have the
right to request access to your data, corrections, or data deletion by contacting us at
[email protected].
5. Use of Cookies
Lodgiva uses cookies to enhance your browsing experience and deliver personalized content. By
continuing to use our website, you consent to our use of cookies. You can manage your cookie
preferences through your browser settings. To learn more, refer to our Cookie Policy.
6. Security
We take reasonable measures to protect your personal information against unauthorized access,
alteration, or destruction. However, we cannot guarantee absolute security. We encourage you to use
strong passwords and maintain the confidentiality of your account credentials.
7. Limitation of Liability
Lodgiva is not liable for any direct, indirect, incidental, consequential, or punitive damages
arising out of your use of our website or services. This includes but is not limited to disruptions
in service, errors, or inaccuracies related to bookings or accommodations.
8. Changes to this Agreement
We reserve the right to modify these terms and conditions at any time. Any changes will be effective
immediately upon posting them to our website. Your continued use of our services constitutes your
acceptance of the revised terms.
9. Contact Information
If you have any questions about this user agreement, or if you need assistance with our services,
please contact us at:
Email: [email protected]
Address: 14012 Charloma Drive Tustin 92780 United States
10. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the United States.
Any legal actions or disputes will be handled in a court within the jurisdiction where Lodgiva is
based.
Thank you for choosing Lodgiva for your accommodation needs. We hope you enjoy a seamless booking
experience.