Welcome to Lodgiva. By accessing and using our hotel booking platform, you acknowledge that you have read,
understood, and agreed to be bound by the following disclaimer, user agreement, and privacy policy. This
document details our policies regarding your use of our services, the collection and use of your personal
data, cookie usage, data security measures, and your rights under applicable United States privacy laws,
specifically those outlined in the California Consumer Privacy Act (CCPA). We encourage you to carefully
review each section of this comprehensive policy before proceeding.
This policy is designed to inform you, the user, of the terms under which our services are provided, along
with clear explanations of how your information is handled, protected, and processed. It also provides
guidance on the limitations of liability, dispute resolution, and the various responsibilities that define
the relationship between you and Lodgiva. Throughout this document, we have sought to present information in
a manner that is both accessible and thorough, ensuring that you can make informed decisions regarding your
interactions with our website.
General Terms and Conditions
The information provided on this website is intended solely for the purpose of helping you book hotels and
related accommodations. While we make every effort to ensure that all information—including availability,
pricing, descriptions, images, and booking options—is accurate and up to date, please note that the data
presented on Lodgiva is provided “as is” without any warranties, express or implied.
In no event shall Lodgiva be held responsible for any errors or omissions in the information displayed, or
for any loss or damage arising out of or in connection with your use of the content or services provided on
this website. It is your responsibility to verify details directly with the hotels or service providers
before making any binding arrangements. By using our services, you agree to assume full responsibility for
any decisions made based on the information provided herein.
Please be aware that our platform may include links to third-party websites or have integration with
external services. We do not have control over, and are not responsible for, the content or practices of
these external sites. Their inclusion does not imply any endorsement or affiliation with Lodgiva. You are
encouraged to read the terms and privacy statements of any third-party sites you visit.
Limitation of Liability and Disclaimer of Warranties
Lodgiva expressly disclaims any liability for errors, inaccuracies, omissions, or other shortcomings in the
service provided. We do not warrant that the services will be uninterrupted, secure, or free from viruses or
other harmful components. All services and booking functionalities are provided “as is” and without any kind
of warranty, whether express, implied, statutory, or otherwise.
Under no circumstances shall we be liable for any direct, indirect, incidental, special, consequential, or
punitive damages arising from or related to your use of the website or reliance on any information contained
herein. This includes, but is not limited to, any loss of data, lost profits, or business interruption.
Users assume full responsibility when utilizing the information on our site for booking or any related
decisions.
Further, any technical issues experienced while accessing the website, including but not limited to
disruptions, system failures, or security breaches, are beyond our control. In such instances, Lodgiva will
make reasonable efforts to restore service but accepts no liability for delays or issues that may arise.
Privacy Policy and Data Collection Practices
At Lodgiva, your privacy is of paramount importance. We collect and process personal information strictly in
accordance with the laws governing data protection in various jurisdictions within the United States. Our
practices take particular care to comply with the California Consumer Privacy Act (CCPA), ensuring that the
rights of our users are duly protected.
The personal data collected may include, but is not limited to, your name, contact information, booking
preferences, transaction histories, and device or usage information. This information is used to enhance
your experience on our platform by personalizing offers, improving our services, processing bookings, and
communicating important notifications and updates to you.
We collect information through various means, including website registrations, booking transactions,
cookies, and other technological trackers. Rest assured, the data collected is stored securely on our
servers and is accessible only to authorized personnel who require it to perform specific functions related
to the service.
In compliance with the CCPA, we provide our users with the right to request access to their personal data,
request deletion of data, or opt out of the sale or sharing of their information where applicable. Detailed
procedures on how to exercise these rights are provided within this policy, and we process every request in
a timely and accountable manner.
Our retention policies ensure that personal data is maintained only for the period necessary to fulfill the
purposes outlined in this document, unless a longer retention period is required by law or as permitted by
regulation. Once the data is no longer necessary for our services, it is permanently deleted using methods
that ensure it cannot be reconstructed or retrieved.
Cookie Usage and Tracking Technologies
Lodgiva uses cookies and other tracking technologies to enhance your browsing experience and improve the
functionality of our website. Cookies are small text files placed on your device to help us optimize website
performance, remember your preferences, and analyze site traffic. This information plays a crucial role in
ensuring that our services meet user expectations.
By utilizing our website, you consent to our use of cookies as described in this policy. You may choose to
disable cookies via your browser settings; however, please note that doing so may adversely affect your
ability to navigate our website and use certain features. Our standard cookie practices are clearly outlined
and strictly adhere to guidelines under United States advertising and privacy standards.
In cases where further information is needed concerning our cookie practices, customary operating procedures
are in place to clarify the types of cookies used, their purpose, and duration. If you have any questions
regarding this policy, you may refer to the guidance provided in this section.
Data Security and Protection Measures
The security of your personal information is a priority at Lodgiva. We implement a wide range of technical,
administrative, and physical measures designed to protect your information against unauthorized access,
accidental loss, or misuse. These measures include encryption, secure socket layer (SSL) technology, access
controls, and regular security audits.
Despite these efforts, no method of transmission or storage is completely secure. Therefore, while we strive
to protect your data, we cannot guarantee its absolute security. Users are advised to take appropriate
measures in safeguarding sensitive information when using online services.
In the event of a data breach affecting personal information, we commit to notifying affected users and
relevant authorities in a timely manner, in accordance with applicable legal requirements. All such
notifications and remedial measures will follow strict guidelines to ensure that the impact on our users is
minimized.
Our security protocols are reviewed and updated regularly to remain in line with evolving cybersecurity
threats and regulatory requirements. We continually monitor our systems for vulnerabilities and strive to
ensure that our information security practices remain robust and comprehensive.
User Rights Regarding Personal Data
In accordance with the rights granted under the California Consumer Privacy Act (CCPA), you have the right
to request access to your personal data, to correct any inaccuracies, or to request the deletion of your
information from our records. We have established clear and straightforward procedures to help you exercise
these rights.
Should you decide to request the deletion of your personal data, our team will process such requests in a
secure manner and in accordance with our retention policies and applicable legal mandates. Please note that
some data may be retained if required for legal, accounting, or security purposes.
We also provide mechanisms for you to opt out of the sale or sharing of your personal information with third
parties for commercial purposes. Any such requests will be acknowledged and honored in a prompt and
efficient manner. Our commitment to transparency ensures that you remain informed about your data and have
control over its use.
For additional information regarding your data rights, please refer to the detailed instructions provided
within our privacy center. Our procedures are designed to accommodate your requests while ensuring
compliance with applicable regulatory frameworks.
Dispute Resolution and Governing Law
In the event of any disputes arising from the use of our services or the interpretation of this policy, both
parties agree to first attempt to resolve the matter through informal negotiations. If resolution cannot be
achieved through direct communication, the dispute may be submitted to binding arbitration, subject to the
conditions set forth in our user agreement.
This policy shall be governed by and construed in accordance with the laws applicable within the United
States. By using our website, you agree that any disputes will be handled within the legal framework
prescribed by relevant United States federal and state laws.
It is understood that our policies may be updated periodically to reflect changes in legal requirements or
our business practices. Such amendments will be posted on the website with an updated effective date.
Continued use of the services after any modifications indicates acceptance of the updated terms.
User Responsibilities and Best Practices
By using the Lodgiva website, you agree to abide by all applicable laws and regulations and to respect the
guidelines outlined within this policy. Users are responsible for providing accurate and current information
during the booking process and ensuring that all communications with third-party service providers are
conducted in good faith.
You further agree not to misuse the website in any manner that could harm, impair, or disrupt our operations
or those of our partners. This includes refraining from activities such as unauthorized data mining,
dissemination of false information, or any attempt to compromise the security of our systems.
We reserve the right to suspend or terminate access to our services for any user who is found to be in
breach of these policies or who engages in any form of fraudulent or harmful behavior. We encourage users to
report any suspicious activities or discrepancies in the information provided, as your input is valuable in
maintaining the integrity of our platform.
Miscellaneous Provisions
This comprehensive disclaimer and privacy policy sets forth the entire agreement between you and Lodgiva
regarding your use of our services. Should any provision of this document be determined invalid or
unenforceable, such determination shall not affect the validity or enforceability of the remaining
provisions.
Any failure by Lodgiva to enforce a specific provision of this policy shall not be construed as a waiver of
the right to enforce that or any other provision in the future. By continuing to use our website, you
acknowledge and agree that you have read and understood these terms and that you accept all obligations
thereof.
We aim to maintain the highest standards of compliance and transparency. As such, this document may be
amended from time to time, and we highly recommend that you review it periodically to ensure that you are
aware of any changes.
Acknowledgement
By accessing or using the services provided by Lodgiva, you acknowledge that you have read, comprehended,
and agreed to all the terms stated within this disclaimer, user agreement, and privacy policy. This
agreement forms a binding legal contract between you and our company, and your use of our site confirms your
acceptance of these policies.
Should you have any questions regarding this document, please refer back to the relevant sections or contact
our support team via the designated channels available on our website. We remain dedicated to maintaining
transparency and security in all of our interactions with you.